Customer Support
We're here to help you succeed
Our dedicated support team is available around the clock to assist with
integrations, transactions, and everything in between. Crypto
payments shouldn't be complicated — and getting help shouldn't be
either.
<2h
Avg. response
98%
Satisfaction
24/7
Availability
40+
Countries
"*" indicates required fields
OUR TEAM
Meet the people behind your support
AK
Asha Kim
Lead Support Engineer
Specializes in API integrations and developer onboarding, helping teams go live fast.
MR
Marco Reyes
Payments Specialist
8 years in fintech, handles complex transaction disputes and multi-chain routing.
SB
Sofia Brennan
Merchant Success
Optimizes checkout flows and improves conversion across all payment rails.
DJ
Dev Joshi
Compliance & Risk
Guides businesses through KYC/AML processes and keeps accounts compliant.
Chat with our team in real time.
Available Mon–Fri, 8am–10pm UTC.
Submit a ticket and we’ll respond within 2 business hours on weekdays.
Browse developer documentation, API references, and integration tutorials.